Refund policy

At Adaptivo Furniture, customer satisfaction is our priority.

Returns

• Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.

• The item must be unused, in its original packaging, and in the same condition as received.

• Customized or made-to-order products are not eligible for return (unless damaged or defective on arrival).

Refunds

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days through your original payment method.

• For Cash on Delivery orders, refunds will be issued via bank transfer / store credit.

Exchange

• If you wish to exchange a product, please contact us within 7 days of receiving your order.

• Exchanges are subject to product availability.

Non-Returnable Items

• Customized products

• Clearance or sale items

Contact Us

For any return or refund request, please contact us at:
📧 adaptivofurniture@gmail.com
📞 0300-4258681